SERVING YOU RESPONSIBLY
To all our guests, we look forward to welcoming you back with the same A'Famosa hospitality and care you know and trust.
The health and wellbeing of our guests and staff is our highest priority. Extensive measures are in place to help protect you.
We are #CleanGreenSafe
Appropriate spacing will be maintained to avoid close gatherings between guests, and between staff and guests. This includes the reconfiguration of seating in public areas and the delivery of in-room dining and luggage to guest room doors only.
Housekeeping staff, wearing protective face masks and disposable plastic gloves, will ventilate and clean rooms when guests have vacated the space, paying particular attention to high-touch points such as remote controls and door handles. All drinking glasses will be sanitised with a cleaning machine. Sanitising gel and disposable face masks will be available for purchase
HEALTH & HYGIENE PRACTICES
The temperature of all staff, visitors and guests arriving at the Resort via all entrances will be checked. Face masks will be worn by all service staff, and sanitising hand gel dispensers will be made readily available.
POOL & GARDEN
Chlorine levels at the pool will be periodically monitored for maximum efficacy. Sun loungers will be rearranged and spaced at least 1 metres apart. Sun loungers, will be sanitised after every use. Garden cleaning and maintaining
The enhanced cleaning protocols will include the increased sanitation frequency of all public areas, including washrooms, lifts, and other high-touch point areas. All cleaning agents are EPA-approved ensures guest rooms, corridors, restaurants, and other areas are sanitised regularly.
Pre - order DIY BBQ could be made upon Villa booking or check in . Room Service or In-Room dining is available from 11 am to 7 pm
CHECK-IN AND -OUT
All front desk staff will sit at least 1 metres apart. The registration process includes health check forms, and cashless payment options will be offered.